Outsourcing Mortgage Loan Processing for Streamlined Operations
For mortgage brokers and lenders. We handle the heavy lifting of loan documentation, compliance, and processing to ensure timely, accurate, and efficient processing, so you can focus on your clients.
About Us
Brokers Support Global (BSG)
Brokers Support Global (BSG) is a wholly owned division of NCS Corp Pty Ltd.
At Brokers Support Global (BSG), a division of NCS Corp Pty Ltd, we go beyond back-office support— we’re here to power your success with unparalleled expertise.
Brokers Support Global (BSG), delivers Paraplanning and Loan Mortgage Processing services, empowering financial advisors and mortgage brokers across Australia. While cost efficiency is a bonus, our mission goes far beyond that. We empower financial advisors and mortgage brokers across Australia with paraplanning and loan mortgage processing services that drive growth and efficiency.
Started from Navkar Institute—home to 40,000+ students and 5,000+ finance professionals—BSG inherits a rich foundation of experts. With a strong presence across India and Australia, we operate from Ahmedabad, India’s rising financial hub, leveraging world-class infrastructure to deliver unmatched quality.
At BSG, outsourcing is more than just cost efficiency; it’s about delivering impactful solutions that enhance your business operations. We combine local expertise with a deep understanding of financial services, enabling clients to focus on their core goals while we handle their back-office processes with precision.
Choose BSG for personalised solutions that keeps your business ahead of the curve.
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Our Process
Step 1: Consultation & Understanding Your Needs
We work closely with you to understand your unique requirements and how we can streamline your mortgage loan processing.
Step 2: Custom Mortgage Processing Plan
We design a plan that fits your needs, from loan documentation to compliance management, to ensure smooth processing.
Step 3: Implementation and Integration
Our team takes over the heavy lifting, handling loan processing, and ensuring compliance with all regulations.
Step 4: Ongoing Support and Optimization
We provide continuous support, keeping your operations efficient, compliant, and up-to-date with any changes in regulations.
Certification
Global Quality Excellence Standard
ISO 9001:2015 ensures we maintain consistent quality in our services and focus on continuous improvement for your firm.
Certified Data Security Assurance
SOC 2 certification guarantees that we securely manage and protect your client data according to strict cybersecurity standards.
Certified Information Protection Framework
ISO/IEC 27001 certifies our robust approach to managing information security and protecting your business data.
Why Us?
Offload the time-consuming tasks to our Brokers Support Global (BSG) team and focus on what truly matters - growing your business. Our dedicated staff handles everything from loan application setup to post-settlement activities, freeing you and your core team to concentrate on client relationships and lead generation. We take care of the repetitive admin work, including data entry, document collection, compliance checks, and file preparation, allowing you to focus on revenue-generating activities. Let us streamline your loan processing and empower your team to excel.
What we offer
Streamlined Loan Processing and Empowered Teams
Focus on what truly matters – growing your business – by letting us handle the loan processing burden. Our dedicated Brokers Support Global (BSG) team acts as your extended staff, taking care of everything from loan application setup to post-settlement activities.
- Free Up Your Time
- Expertise at Your Fingertips
- Streamlined Process
- Improved Client Service
Free Up Your Time
We handle the repetitive administrative tasks, including data entry, document collection, compliance checks, and file preparation. This frees up your core team to focus on revenue-generating activities like building strong client relationships and generating new leads.
Expertise at Your Fingertips
Our BSG staff is well-versed in loan processing, ensuring all tasks are completed efficiently and accurately.
Streamlined Process
We handle the entire loan lifecycle, from packaging the application to settlement and even post-settlement activities. This ensures a smooth and efficient process for both you and your clients.
Improved Client Service
By allowing your team to focus on clients, you can provide a more personalized and responsive experience, leading to higher client satisfaction and retention.
Mortgage Services
Mortgage Loan Processing Outsourcing
- Efficient processing of loan applications from submission to approval
- Clear and accurate loan documentation management
- End-to-end processing support, from initial inquiry to closing
Mortgage Broker Compliance Support
- Full compliance with regulatory standards and requirements
- Detailed documentation preparation to meet compliance regulations
- Support for all aspects of mortgage broker compliance, ensuring smooth operations
Loan Processing Services
- Expert loan processing for various mortgage products
- Assistance with underwriting, document verification, and client communications
- Fast processing to help you meet tight deadlines and deliver on promises
Our comprehensive loan processing services include, but are not limited to:
- Loan application setup and data entry
- Loan serviceability calculations
- Discharge form preparation and follow-up
- Complete loan file compilation and submission to lenders
- Loan approval notification
- Post-settlement activities
- Database management
- Customer care
- Client retention activities
- Document collection, verification, and follow-up
- Property valuation ordering
- Compliance document preparation
- Status updates from valuers, lenders, and mortgage solicitors
- Settlement checklist completion
- Valuations, pricing, and serviceability assessments
- General administrative support
- Loan tracking through settlement
Let us streamline your loan processing and empower your team to excel. Partner with us and focus on what you do best – building lasting relationships and growing your business.
Meet the Our Experts Behind Your Financial Growth
Customers Say
John D., Mortgage Broker
Sarah M., Mortgage Lender
Michael R., Mortgage Broker
Lisa T., Lending Manager
Our loan processors manage tasks like document collection, compliance checks, coordinating with lenders, and post-settlement follow-ups. This ensures seamless loan processing while freeing your local team to focus on client relationships.
Outsourcing to BSG reduces administrative workload, saves costs, and enhances efficiency. Your team can concentrate on revenue-generating activities like lead generation and strengthening client trust.
Yes, data security is our priority. We implement strict confidentiality protocols and robust systems to protect sensitive client information at every stage of the loan process.
Our staff stays updated on Australian mortgage regulations and works closely with brokers to meet compliance requirements, minimising errors and ensuring smooth processing.
We handle post-settlement tasks such as client follow-ups, file organization, and addressing lender queries, ensuring a smooth experience for your clients even after settlement.
