Outsourcing Mortgage Loan Processing Services

We take care of loan documentation, compliance, and processing, helping Australian mortgage brokers and lenders deliver faster, more accurate results.

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Loan Application Processed

Reliable Mortgage Loan Processing for Brokers and Lenders

Our experienced team oversees every stage of the mortgage loan process from initial application setup and document collection to compliance verification and post-settlement support. We manage all paperwork, communication, and coordination with involved parties to ensure each application moves forward smoothly.

Partnering with BSG means you have a reliable team that handles the details, keeps you updated, and supports you in providing an excellent experience for your clients. We are committed to accuracy, transparency, and timely service, helping to streamline your mortgage operations and improve efficiency.

BSG broker support – financial paperwork and compliance assistance
How We Help

Loan Processing Support

Free Up Your Time
As your dedicated loan processor, we handle repetitive tasks like data entry, document collection, compliance checks, and file preparation, allowing your team to focus on client relationships and lead generation with efficient mortgage loan processing services.
Experience You Can Trust
Our team is highly skilled in loan processing services, ensuring every task is completed accurately and on time. Rely on our knowledge to improve your operational efficiency and support your mortgage processing needs.
Simplified Process
rom loan application packaging to settlement and post-settlement activities, we manage the entire mortgage lending process. By using our mortgage loan processing services, we keep operations smooth and timely, letting your team focus on client satisfaction and growth.
Better Client Service
With your team focusing on clients, you can provide a more responsive, personalized experience. Our mortgage broker compliance support and outsourced loan processing help keep your mortgage business efficient, boosting client satisfaction and retention.
What We Offer

Loan Processing Services

Quality and Assurance
Mortgage Loan Processing Outsourcing
  • Efficient processing of loan applications from submission to approval
  • Clear and accurate loan documentation management
  • End-to-end processing support, from initial inquiry to closing
BSG document editing and compliance support for mortgage brokers
Mortgage Broker Compliance Support
  • Full compliance with regulatory standards and requirements
  • Detailed documentation preparation to meet compliance regulations
  • Support for all aspects of mortgage broker compliance, ensuring smooth operations
Data Confidentiality
Loan Processing Services
  • Expert loan processing for various mortgage products
  • Assistance with underwriting, document verification, and client communications
  • Fast processing to help you meet tight deadlines and deliver on promises

comprehensive

Outsource Mortgage Loan Processing Services

Valuation and Property Services
Valuation Management and Property Support Services
We handle property valuation requests and keep you updated on progress from valuers, lenders, and solicitors. By managing valuations, pricing, and repayment checks, we help make decision-making easier and keep your loan processing on track.
Post-Settlement and Client Retention Support
Post-Settlement and Client Retention Support
Our post-settlement activities include client follow-up and retention efforts, ensuring smooth loan closure and satisfaction. By managing client retention activities, we help you build long-lasting relationships and provide an exceptional outsourcing mortgage solution for your business.
Lender Communication and Loan Approval Process
Lender Communication and Loan Approval Process
We take care of loan approval updates and stay in touch with lenders on your behalf. From preparing discharge forms to managing back-and-forth lender processing and communication, our mortgage processing outsourcing services help you stay on top of the process without getting caught up in the back office
General Administrative and Tracking Support
General Administrative and Tracking Support
Whether it's keeping databases up to date or keeping an eye on loans through to settlement, we handle the admin side so you don’t have to. With our mortgage loan processing services, you get the kind of day-to-day support that gives you more time to focus on building your business.
working process

Our Process

Start Outsourcing Today
BSG analysis support services for mortgage brokers and loan consultants

Understanding Your Needs

We start by working closely with you to understand your specific needs and objectives. Through detailed consultation, we explore how outsourcing the mortgage procedure can streamline your operations and improve efficiency across the board.

Strategy Session

Custom Mortgage Processing Plan

Based on your requirements, we put together a plan that covers key tasks from loan paperwork to mortgage broker compliance support. Everything is shaped around your goals so your operations stay on track and nothing important gets missed.

BSG data integration solutions for mortgage brokers

Implementation and Integration

Our team takes over the operational aspects of mortgage process outsourcing. We manage loan processing, documentation, and compliance tasks while working in alignment with your internal team, maintaining consistency and clarity throughout the transition.

BSG fast and efficient mortgage broker support services

Ongoing Support and Optimization

We don’t just set things up and leave. With ongoing support and mortgage processing outsourcing services, we help keep things current and in line with industry standards, giving you space to focus on what matters most, your clients.

About Us

Brokers Support Global (BSG)

Brokers Support Global (BSG), a division of NCS Corp Pty Ltd

We help financial professionals focus on what matters most – their clients.

We partner with Australian paraplanners, financial advisers, and mortgage brokers to manage the day-to-day operational workload. From paraplanning and mortgage loan processing to administrative compliance, our offshore support model is built to help you scale efficiently and sustainably without the overheads.

We build long term partnerships grounded in quality, trust, and a deep understanding of Australia’s financial services sector.

Our team is powered by the Navkar Institute, which trains over 40,000 students and connects us with a talent pool of 5,000+ qualified finance professionals. Our base in Ahmedabad, India, is a hub of accounting and financial excellence, known for technical depth and precision.

With secure systems, dedicated account managers, and a team that gets the details right, BSG helps you reduce administrative work, stay compliant, and deliver consistent value without missing a beat.

Let’s talk about how we can support your firm’s growth.

Brokers Support Global BSG a Division of NCS Corp Pty Ltd
Our Services

Comprehensive Financial Planning and Analysis

Outsource Financial and Paraplanning

Outsource Financial and Paraplanning

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Employer of Record Service

Employer of Record Service

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Our Commitment

Why Choose Us?

Expertise and Knowledge

Expertise and Knowledge

We specialise in outsourced paraplanning and mortgage processing, offering dependable support grounded in industry understanding and real world experience.
Time and Cost Savings

Time and Cost Savings

Outsourcing financial services to us helps reduce overheads and free up valuable time, letting you focus on what drives your business forward.
Scalability and Flexibility

Scalability and Flexibility

Whether it’s one project or ongoing support, our services are designed to grow with you and adapt to changing needs.
Quality and Assurance

Quality and Assurance

Every task is reviewed with care to ensure accuracy, consistency, and the professional standards our clients expect and deserve.
Data Confidentiality

Data Confidentiality

We implement strict security measures to protect sensitive financial data, ensuring confidentiality and regulatory compliance.
Compatibility and Continuity

Compatibility and Continuity

We integrate smoothly with your workflows, supporting ongoing operations without disruption to your internal systems or service delivery.

Leverage the expertise of BSG by requesting customised financial support, including outsourced financial services for Advisors, Paraplanners & businesses in Australia.

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Our Expertise

Software & Tools

Logo for DASH financial software
Logo for Iress Xplan advisory platform
Logo for Midwinter financial planning software
Logo for AdviserLogic, an OmnisGroup company
Logo for LUTOSOF, with a rocket icon
Logo for Atform+ CE Management System
Our Onboarding

How It Works

At BSG, we help businesses outsource financial services, making loan processing and broker support seamless. This allows you to focus on growing your business while we handle the details.

Discovery Call

1. Discovery Call

Schedule a chat with our Managing Director to explore how outsourcing your financial planning and paraplanning needs can enhance efficiency. We'll discuss specific requirements and how our processing can support your growth.

Strategy Session

2. Strategy Session

Meet with our senior leadership team to develop a customised outsourcing strategy for your financial planning needs. We'll establish clear workflows, define expectations, and develop an implementation plan to ensure smooth integration.

Onboarding

3. Onboarding

Start working with our team of experts in paraplanning and mortgage processing. We’ll implement your customised workflows and provide ongoing support to ensure that you receive high-quality solutions to help you grow your business.

Our Certificates

Awards and Recognition

Badge indicating ISO 9001:2015 quality management certification

Global Quality Excellence Standard

ISO 9001:2015 ensures we maintain consistent quality in our services and focus on continuous improvement for your firm.

Shield badge showing SOC 2 Type 2 compliance for data security and privacy

Certified Data Security Assurance

SOC 2 certification guarantees that we securely manage and protect your client data according to strict cybersecurity standards.

Badge for ISO 27001 information security management certification

Certified Information Protection Framework

ISO/IEC 27001 certifies our robust approach to managing information security and protecting your business data.

Our Team

Meet the Experts Behind Your Financial Growth

Aagam Shah Headshot

Aagam Shah

Managing Director
Aayushi Shah Headshot

Aayushi Shah

Chief Branding Officer
Aesha Shah Headshot

Aesha Shah

Chief Financial Officer
Aneri Shah Headshot

Aneri Shah

Director
Bijal Bodiwala Headshot

Bijal Bodiwala

Associate Director (NCS AUS)
Hitesh Shah Headshot

Hitesh Shah (CA, CMA)

Group CEO
Jasmin Panchal Headshot

Jasmin Panchal

Talent Manager
Mishal Shah Headshot

Mishal Shah

Talent Manager
Rahul Shah President Headshot

Rahul Shah

President
Rahul Sharma Headshot

Rahul Sharma

Operations Manager (NCS CAN & USA)
What Our

Customers Say

We’ve been outsourcing paraplanning to BSG for years now, and they’ve consistently delivered. The quality of work is excellent, turnaround times are reliable, and they genuinely understand the details that matter in advice documentation.

Partner, Advisory Firm

They took a lot of pressure off our internal compliance and admin teams. The documents are always accurate, compliant, and on time. Honestly, it's allowed us to focus more on strategic work and less on daily paperwork.

CFO, Financial Firm

Working with BSG has been a huge relief for our team. We’ve been able to cut down on overhead. Having a dedicated account manager makes everything smoother. It's like having an in-house team.

HOD, Financial Services Firm

They understand what matters in a loan file not just data entry, but getting the detail right. Helps us maintain quality across high volumes, especially during EOFY.

Credit Analyst, Mortgage Aggregator

Ready to Enhance Your Financial Management?

Book a complimentary 30 minute consultation to discover how our outsourced financial services can streamline your operations and enhance efficiency.

Don’t hesitate - your path to a more productive future is just a conversation away!

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    FAQ

    Frequently Asked Questions

    BSG Broker Support Group FAQ – ask us anything mortgage broker support
    What kind of support can I expect from your team?

    Our team provides extensive mortgage back-office support. This includes services such as loan processing, credit evaluation, verifying documents, compliance checks, following up with lenders, and assistance after settlement, all suited to meet your specific requirements.

    Are your team members familiar with Australian mortgage processes?

    Yes, our team is trained in Australian mortgage practices. We have hands-on experience with leading aggregators like AFG, PLAN, FAST, and Connective, as well as platforms such as ApplyOnline, Mercury, and MyCRM.

    How do you ensure data security and client confidentiality?
    1. We take data security very seriously. Our protocols include VPN access, IP restrictions, confidentiality agreements, and controlled document access. We can also adjust our security measures to fit within your compliance framework for extra protection.
    How does outsourcing loan processing to BSG benefit my business?

    Outsourcing to BSG can significantly reduce your administrative responsibilities and lower costs. This allows your team to focus on growing revenue through activities like lead generation and strengthening client relationships.

    How does BSG ensure compliance with Australian mortgage regulations?

    We prioritize compliance by keeping our team updated on Australian mortgage laws. By collaborating with brokers, we ensure that we meet regulatory obligations, which helps to reduce mistakes and streamline the processing of loans and related activities.

    What post-settlement support does BSG provide?

    We offer a wide range of post-settlement services, including following up with clients, organizing loan documentation, and addressing inquiries from lenders. Our goal is to maintain a positive experience for your clients even after the settlement process concludes.

    How experienced are your team members?

    Our team is composed of experienced professionals with a strong background in mortgage broking and loan processing. Many have collaborated with brokers across Australia and possess a deep understanding of lender policies, credit scenarios, and application processes.

     

    Is my client data secure with BSG?

    Absolutely. We prioritize the security of your client data. We implement strict confidentiality measures and utilize advanced systems to protect sensitive information throughout the loan processing journey, ensuring your clients' data is secure with us.

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